Last Updated 12/22/25

Framework Interiors (“Framework,” “we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information through our website. Our operations are based in the State of New York, and this policy is intended to comply with applicable U.S. and New York State privacy laws.

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INFORMATION WE COLLECT

We collect information from you in various ways, including through information you provide to us directly, information we or other third parties automatically collect or infer, and information we receive from third parties. This includes data that identifies you personally whether directly (e.g., your name) or indirectly (e.g., information about your online use). We refer to such data as personal information or personal data throughout this Policy.

A. Information You Provide

We collect information you directly provide to us through our Site, in our stores and through your other interactions with us. This may include when you use our Site, register or create an online account with or through the Site, purchase products, request information from us, sign up for newsletters or our email list, opt in to receive text messages, use our Services, enter into or win sweepstakes or other promotions, fill out a survey, request customer support, or otherwise communicate with or contact us.
 
The information we collect from you generally falls into the following categories:

• Contact Details. We collect your contact information, such as name, postal address, email address, telephone or mobile number, fax number, or other similar identifiers.

• Marketing and Communications Data. We collect data concerning your preferences in receiving marketing, other targeted information from us, and your contact preferences.

• Content and Files. We may collect other information about you based on your interactions with us or that you choose to provide to us. For example, if you submit a product review you have the option to provide pictures or other information about yourself, and if you send us email messages or other communications, we will collect and retain those communications. If you choose to answer questions about a product in a survey or other communication requesting feedback, you may provide other information about yourself in your response.

B. Information We Automatically Collect

When you visit or interact with our Site, we may use a variety of technologies such as cookies, web beacons, pixel tags, log files, heat mapping and other technologies to automatically or passively collect certain information about your online activity. Please note that we automatically collect the following information about you:

• Identifiers and Device Information. We automatically collect your Internet Protocol (IP) address when you visit our Site, and other information about your device including unique identifiers such as MAC address or information from the computer, mobile device, tablet or other device you use to access the Site, including but not limited to your device type, operating system and version, browser type and language, settings and configuration, and information about the location of your device.

• Geolocation Data. We collect certain geolocation data when you use our Site.

• Usage Information. We collect information about your usage of and activity on our Site, including the date and time you visit the Site, the areas, pages, or content of the Site that you visit or engage with, the frequency and duration of your activities (including but not limited to the amount of time you spend viewing or using the Site and the number of times you return to the Site), monitoring chat sessions (including with the involvement of bots), items that are added to or remain in your virtual cart on the Site, other click-stream or site usage data, emails that you open, forward or click-through to our Site, and other sites that you may visit.

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HOW INFORMATION IS USED

We use information we collect for purposes described in this Policy or as disclosed to you in other ways including on our Site, in our stores, or in connection with other Services. We may use this information to help us maintain the accuracy of the information we collect, personalize your experience on the Site, target our communications so that we can inform you of products, Services or other offers that may be of interest to you, to measure ad quality and responses, and for internal business analysis or other business and commercial purposes.

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COOKIE AND TACKING TECHNOLOGIES

Our website, hosted on the Wix platform, may use cookies, pixels, and similar tracking technologies to enhance user experience and collect analytics data. Cookies help us understand how visitors interact with our website. You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly as a result.

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DISCLOSURE OF INFORMATION

We do not sell or rent personal information. We may share information only with trusted third-party service providers who assist in operating our website, conducting business, or providing services on our behalf, such as hosting, analytics, or communication tools. These parties are contractually obligated to maintain the confidentiality and security of your information. We may also disclose information if required by law or to protect our legal rights.

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DATA SECURITY

Framework Interiors takes reasonable and appropriate measures designed to protect your personal information in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction. Despite our reasonable efforts to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures. 

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YOUR RIGHTS & CHOICES

Subject to applicable law, you may have certain rights regarding your personal information. These rights may include the ability to request access to the personal information we maintain about you, request correction of inaccurate or incomplete information, or request deletion of your personal information.

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THIRD PARTY CONTENT, LINKS, AND PLUG INS

The Site may have links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the practices of such sites.
 
The Services may also offer you the ability to interact with social plugins from social media sites, which may allow us and/or the social media site to receive data from or about you. In some cases, we may know that you clicked on a social plugin, such as a LinkedIn Follow button, or receive other information from the social media sites. Similarly, if you have previously provided personal information to a third-party operating a plug-in on this Site, then such third-party may recognize you on this Site. Your use of social network plugins is subject to each social media site’s privacy policy, which may be different from ours, so please read these policies carefully to understand their policies and your options. As with linked sites, we have no control over the information that is collected, stored, or used by social network plugins, and are not responsible for the practices of such sites.

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CHILDREN'S PRIVACY

Our Services are intended for a general audience. We do not direct our Services to children under eighteen (18), nor do we knowingly solicit or collect any personal information from children under the age of eighteen (18). If you are under the age of 18 you should not provide any personal information to us. If you are a parent or legal guardian and think that your child has given us data, you can contact us in writing or by email as provided below under the section titled "Questions/Contact us." “Questions/Contact us.” Please mark your inquiries “Children’s Privacy Information Request.” If we learn that a minor has provided personal information through our Services, we will use reasonable efforts to remove such information from our files.

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CHANGES TO THIS POLICY

Framework Interiors will change this Policy from time to time to reflect changes in our products, how we use personal information, or the applicable law. When we make any changes to this Policy, we will change the "Last Updated" date above. If we make material changes to this Policy, we will provide notice or obtain consent regarding such changes as may be required by law.

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QUESTIONS/CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Framework Interiors

info@frameworkinc.com

New York, United States